Why Following Customer Instructions Isn't Always Best (Be the Doctor)

As a Tech Advisor, one of the biggest mistakes I've observed is blindly following customer instructions when building applications. 💡

Customers often have a clear idea of what they want but may not know the best way to achieve it. It's like knowing the destination but not the route to get there. If they knew the path, they might have tackled it themselves or hired a straightforward outsourcing company to do the job. But instead, they come to you, the expert, for guidance and execution.

Many projects trip over because they blindly follow the customer's exact instructions without considering the long-term implications. When a client insists on getting things done ASAP or demands quick fixes, it's tempting to take shortcuts. But like a hasty medical treatment, these quick solutions often lead to long-term complications. The application becomes a mess and eventually, the client blames you for the poor outcome. 🛑

This approach is like self-diagnosing an illness based on internet research or someone else's experience. You wouldn't want a doctor to prescribe medication based solely on your Google search right? 🤔

Customers might be best in their own business domains, but they rely on your expertise in technology. As an Expert for this project, your role is not just to sell them what they think they need but to diagnose their technological needs accurately and prescribe the best solution. Be the doctor who listens, diagnoses and provides a tailored treatment plan, rather than a salesman at a medical shop. 🩺💼